Successful communication is more than being able to express oneself verbally and in written form in the respective language.
An important aspect of collaboration is also building up trust. Specific to this are the questions that cultural differences often raise.
Conversational behavior, “dos and don´ts”, and differences in gesture and facial expressions mark their appearance equally in small talk and in important negotiations.
An optimal course of conversation should not be left to chance, but should be specifically prepared so that desired goals will be reached in the end!
Working in a multicultural environment implicates challenges that need to be met.
After all, different cultural backgrounds not only have their right to exist, but also bring diversity to the table.
A well-thought-out conflict management process can set real standards. We help to not only understand the different cultures, but also to combine them in a reasonable way.
In an environment that relies more and more on employees with an international background, it is increasingly important to specifically prepare the collaboration with internationally based colleagues, customers and business partners.
Teaching important cultural values and behavioral patterns helps to understand the most important ground rules of communication.
Giving feedback and constructive criticisms are very sensitive topics that have to be prepared individually in order to prevent conflicts. We prepare every participant for these difficult situations.